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Project Delivery Manager- Telecommunications

Job Summary
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Main responsibility to ensure operational continuity and smooth execution by implementing proactive delivery management practices

Project Delivery Manager- Telecommunications 

Accountable for executing project delivery for the applicable part of the project scope
Main responsibility to ensure operational continuity and smooth execution by implementing proactive delivery management practices
Ensures services delivery management based on PMI principles and in full alignment with client MoM and applicable BL guidelines

Summary of key activities:
Continuous Project Management Planning and implementation of the Project Management Plan
Scheduling, forecasting and progress tracking
Controlling and optimizing services delivery performance (operational KPIs i.e. SLA, time, scope, quality)
Co-ordinating the people involved in services delivery

Key activity descriptions:
Continuous Project Management Planning and implementation of the Project Management Plan
Contributes to the customization of global e2e operational processes to project requirements (e.g. network operations processes, supply chain process, logistics processes, acceptance process etc.) and ensures it is aligned with Client MoO
Contributes proactively to Project Management and Delivery Processes Planning to reflect the changing environment
Responsible for communication of Project Management Plan and related processes to the relevant stakeholders
Contributing to achieving the project targets set in the PTA to for the applicable part(s)

Scheduling, forecasting and progress tracking
Ensures that services delivery management relies on fact based and verified schedules and forecasts (or the applicable part of the project scope), including e.g.
Collects actual services delivery performance information and compares actual performance with baseline(s)
Determines the causes to any perceived deviation
Collects information to provide latest estimates to completion
Implements proactive re-planning to keep the services delivery on the course
Ensures that schedules and forecasts are kept up to date and communicated to relevant stakeholders
Ensures that constraints and risks are managed successfully

Controlling and optimizing services delivery performance (operational KPIs i.e. SLA, time, scope, quality)
Controlling, reporting and optimizing services delivery in alignment with relevant Project Management processes e.g. time management, cost management, scope management, quality etc.
Providing sufficient operational visibility to relevant stakeholders (e.g. PBM, PMO, Customer) through specific tools
Monitors and controls services delivery with operational KPIs
Participation to periodic reviews Coordinates services delivery related operational tasks,
Coordinating relevant stakeholders
Setting up and maintaining clear and effective internal and external communication within the relevant project

Business Line specific task and processes are described in detailed:
CSI PM Handbook
NI Role Description
NPO  PM Handbook
Care Program Management Handbook
MS Delivery Excellence Playbook

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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